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Super-fast response
7*24 online service. Multi-channels to reach us at any time, including Facebook, What’s App, Skype, mail etc. All the emails and complaints will be replied in 4h.
Perfect complaint management
Customer complains→Honghui provides a plan to solve the complaint→Discuss the plan→Confirm the plan and execute→Satisfaction survey. Only 5 steps is needed to deal with the complaints easily and perfectly.
Technical support
Our chief engineer is waiting to provide you the most professional and reliable service online or on site. Any problem can be sent to: sales@honghuibio.com
Pre-sale service
We provide pre-service as below when you have purchasing plan.
Pre-Analysis on customer's need ensure siutable product chosen.
Technological information providing to ensure customized and cost effective solutions.
Quotation with detailed products, packing and delivery information.
ISO22000, Kosher and Halal certified, FDA registration available.
Sale of services
Our sales service includes but is not limited to:
Responding to client requests.
Supporting client visits.
Sales Support.
Shipment delivery and clearance documents support.
Service
We will be equipped with the most professional customer service staff to answer any questions you carefully analyze, compare various uses of products, allowing you to rest assured that choice.
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